A few Basecamp gripes

I’ve been using Basecamp a lot to organise all the projects across Rolled At and here are a few of my gripes with the web app. Don’t get me wrong – it’s close to perfect, but there are things that bug me about it.

1. Remember me!

Why doesn’t it forward me from the log-in form if I’m already logged in?

2. Backpack has a better calendar

I want to be able to set events, not milestones. I don’t want to have to tick off a milestone when staff member X comes back from holiday – it should just happen.

3. Why are write boards and the chat still separate?

It’s a separate product, we know that, but why is it kept separate on the product that is the overall offering of all the products offered by 37 Signals? I’d certainly be annoyed if the to-do lists where still kept separate like this. I feel it removes from the overall together product by keeping these separate, especially in terms of making it feel like it’s a single product.

4. No education in Textile

I feel this is the only part of Basecamp we as users have to teach our clients and people we invite in to use the system with us. The helpful small guide that was there a while back has been removed, luckily there’s guides out there on the internet but it would be nice if users had the chance to know that Textile was being used, and have a quick guide on how to use it available.

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Comments:

  1. I agree with you here, Jamie. Basecamp is such a solid app, but I’ll definitely agree with you on #2 and #3 specifically. In regards to #3, though, I have heard that they’ve been looking into better account integration across all of their applications, but naturally it doesn’t seem they’re quite there yet.

  2. Is there any chance you’ll ever release this theme? It’s amazing..

  3. If I choose to re-design, sure. Though it would require a lot of photoshop work from the person taking it on – so I’m not sure it would be very popular. The first version of this design might be worth releasing though.

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