Comments on: 10 things I love about Mosso web hosting

By: dupes

dupes — Tue, 21 Jul 2009 11:49:58 +0000

Good to know. And it would be great if u can keep us posted with your experience time to time…

By: jk

jk — Sun, 12 Apr 2009 20:30:22 +0000

I can’t understand how any hosting company justifies a lack of ssh. it’s bizarre. It’s one thing to cater to people who can’t use ssh or don’t understand it’s power. It’s another to deny the ability to developers that know how to use it. Plus, it’s huge security flaw to support universal ftp for all accounts but no ssh. clear text passwords? with ssh you can do everything securely including file transfer. Ok, it’s doesn’t make your site invulnerable but it helps!

By: J E

J E — Sun, 05 Apr 2009 07:57:07 +0000

I have to say I have been working with Mosso for about a month now. I’m slowly migrating sites over 1 by 1 from a dedicated Plesk CP server. The migration process is very much a pain but I like the support I get from Mosso. I was a customer of Rackspace years ago but had to leave due to the increased fees. I was perfectly happy with what Rackspace had to offer but my server was aged and had to go elsewhere and then well I found Mosso years later. This is honestly EXACTLY what I have been looking for in a hosting environment. They really do cater to developer needs. I don’t get paid to be a server admin. I get paid to develop addons and host great sites. I have high hopes for this service and recommend to anyone hosting 25 to 50 sites that range from brochure based to moderate dynamic database driven sites.

By: Web Hosting: Mosso Discount Coupon Code, Control Panel Demo & Email Demo | Make A Website

Tue, 20 Jan 2009 05:26:39 +0000

[...] http://www.jhuskisson.com/hosting/10-things-i-love-about-mosso-web-hosting, also read the comments. [...]

By: L Edwards

L Edwards — Thu, 13 Nov 2008 15:47:47 +0000

I would like to add 7 things I hate about Mosso.
In my opinion Mosso is all hype and no substance.
1)First of all you have no idea what their cloud architecture is comprised off.
When they say load-balancing, do they mean the files are stored in a fault
tolerant raid device, shared by multiple web servers. So if the raid machine
goes down you would be screwed. So it is really not load balancing
2)The app deployment process is patchy. You have a web interface to define
the site, then you must FTP the site. Why not have the ability to upload the
app via the same web interface.
3)Oh wanna know how sophisticated the account cancellation process is,
First you have to find out the right email address. Then email that address
requesting the cancellation – and better include your login information,
because about 2 weeks later they will email you back requesting that information
for verification. That is fanatical support for you. There are mom-and-pop
operations with more sophisticated CRM support than that!
4)Lets face it Mosso, is run by Rackspace, an IT infrastructure company. It has no
experiencing at the application level.
5)Moss is designed for hosting rather simple applications. If you have
a very simple application, do you really want to pay extra for hosting it in a cloud
or would it be better to just host it at say – godaddy?
6)Mosso is doing a dis-service to the Cloud initiative by under-delivering.
This leads to disappointment and skepticism about the whole notion of hosting cloud.
7)Finally I discovered what I considered a true hosting cloud with the folks at
cloudAPPy.com. BTW you are able to try their service for free without having to
submit your credit card like at Mosso.

By: Jamie Huskisson

Jamie Huskisson — Tue, 23 Sep 2008 19:42:51 +0000

It’s probably why I was asked to give a testimonial for their new site Dale.

I’m no longer with Mosso, so it’s far from a sales pitch. Just my post up after being excited by the initial prospect of Mosso and its business plans/goals.

Feel free to read the follow up to this post:
http://www.jhuskisson.com/hosting/five-things-mosso-web-hosting-can-do-to-improve

By: Dale

Dale — Tue, 23 Sep 2008 19:38:35 +0000

Jamie,

Are you sure you don’t work for Mosso? This list reads like a sales pitch.

By: Liz Jamieson

Liz Jamieson — Tue, 04 Mar 2008 10:22:31 +0000

I am glad to have read these comments, I now don’t feel so bad about not going with Mosso.

I was looking at hosting customer sites, but their service provision for the UK isn’t really there – lots of the things I wanted didn’t apply to the UK. Toll free support – I don’t want my customers calling me after all – that was half the point. Client billing – only if you have US bank account in the US, no API for auto-client hosting signup, . . . .

If anyone knows where I can get all of that plus smart, alway on, support staff and pre-installed accounts (MySQL, PHP etc), please let me know.

By: Jared

Jared — Sat, 12 Jan 2008 16:58:28 +0000

I agree with Hugues. Mosso’s support team is awesome, but their system is unacceptably buggy. Every single website we’ve setup with them over the past month has has provision problems of some sort. I’m not exaggerating: every single site. (We’ve setup around 50 so far.)

Sometimes the FTP access isn’t available for several days. Or sometimes we can’t add a database in their control panel. Sometimes the outgoing email just doesn’t work. Their technical team is responsive and friendly and always fixes the problems. But that doesn’t solve the fact that setting up a new website in their control panel takes us hours — if not days — when you include all the calls, emails, and chats we have to make with their support team.

That said, their control panel is so simple and intuitive compared to Dreamhost, 1and1, and Media Temple. We love being able to put websites inside of individual client accounts so that we don’t have to deal with a huge list of emails or databases.

I understand that they’re working on fixing their provisioning issues, and I really look forward to being able to use the system effectively.

One thing that I’m surprised nobody’s mentioned is their complete lack of shell access. It makes it difficult to migrate a website, but the benefits of working with Mosso outweigh the lack of SSH. Also looking forward to having that in the future.

By: Hugues Pinsonneault

Hugues Pinsonneault — Mon, 03 Dec 2007 18:09:25 +0000

Hi guys – sorry to burst oyu bubble – but as a professionnal website designer and hosting reseller – im unsatisfied with mosso and would recommend not using them for professionnal purposes.

The hosting system’s philosophy and support is great, but they seem to lack the staff – budget to test their functionalities.

email changes made my life hell – as they did not notice us of it – and all my email forms stopped working overnight – they did not care to notice us or ask what was up.

Their billing system need work too as it doesnt allow you to decide on which date to bill…

the domain transfer function also bugs all the time.

I have to give my respect to the support crew which is really responsive and kind. And i like the grid system – and all it enables. But they need to be more responsible towards clients like me that have clients depending on the reliability on the functionalities.

I would advise to wait until the system is more stable to transfer hosting for resellers… for personal and/or small amount of uncomplicated site – the grid is alright.

By: Jamie Huskisson

Jamie Huskisson — Thu, 31 May 2007 09:50:38 +0000

Not at Mosso anymore no, you can read about it here:
http://www.jhuskisson.com/hosting/mosso-out-wired-tree-in

My issues where always technology based and not bandwidth/space or processing power based.

By: Scott

Scott — Thu, 31 May 2007 03:28:20 +0000

Hi Jamie, any new info on Mosso? I’ve got about 60 sites that i’m hosting on a ded server and really want to move them to Mosso. Mainly because I am sick of trouble shooting everything constantly and not designing websites. Any updates would be great.

Thanks!

By: Tom

Tom — Fri, 25 May 2007 20:41:55 +0000

Are you still at Mosso?

By: Jamie Huskisson

Jamie Huskisson — Sun, 29 Apr 2007 14:52:26 +0000

Inquirer – nothing from this list has changed. The months of ‘problems’ seem to me mostly coming from people demanding over night developments and who can’t stop but complain.

There’s been some e-mail related problems which have annoyed me, but nothing too drastic just yet.

By: Inquirer

Inquirer — Fri, 27 Apr 2007 14:27:31 +0000

Do you still feel this way about Mosso after months of problems there?

By: Jamie Huskisson

Jamie Huskisson — Thu, 08 Mar 2007 20:56:40 +0000

Thanks Alister :) I don’t mind writing about a company that provides an excellent service.

By: Alister Cameron, Blog Coach

Alister Cameron, Blog Coach — Wed, 07 Mar 2007 00:28:00 +0000

Jamie,

Dugg it.

Great post, mate. I am about to write a Mosso review…

They’ve had a few problems in the last week… seems their provisioning side of things is struggling.

But apparently, compared to Media Temple (which gets all the link love and fan frenzy), it’s a lot more solid.

Cheers,

- Alister

By: Jamie Huskisson

Jamie Huskisson — Fri, 02 Mar 2007 12:56:39 +0000

Hey Chris,

I should think if YayHooray.com is on the Mosso platform (didn’t know they where) then anything you put on it shall work :)

I’ve found Mosso to be nothing but lightning fast with everything I put onto it.

By: Chris Phillips

Chris Phillips — Fri, 02 Mar 2007 12:53:11 +0000

Hi Jamie,

I’m looking to move to Mosso when my VPS expires in the Autumn. I’m running around a dozen Joomla sites and was wondering whether Mosso could handle them. There’s only one that would generate much traffic, but they’ll all be accessing MySql databases of course. I realise that it’s a ‘how long is a piece of string’ type of question but if your 20 – 25 sites are database based it would reassure me a little. How many visitors do you get?

Incidentally your site and other Mosso sites (
http://www.talkaboutcomics.com
http://www.jhuskisson.com
http://www.yayhooray.com)
I’ve looked at are lightning fast here in the UK.

Regards,
Chris

By: Jamie Huskisson : Five things Mosso Web Hosting can do to improve

Jamie Huskisson : Five things Mosso Web Hosting can do to improve — Thu, 01 Feb 2007 21:55:55 +0000

[...] I wrote about 10 things I love about Mosso Web Hosting. This article is about things Mosso can implement to make me love them even [...]

By: Anthony

Anthony — Sat, 27 Jan 2007 00:34:54 +0000

That is an awesome review of Mosso and there are great number of customer insights that other web hosts could use to lift their game. It’s always a great feeling when you can find a host that you can trust to meet and exceed you needs. Well done Mosso!

By: Jamie Huskisson

Jamie Huskisson — Thu, 25 Jan 2007 15:58:46 +0000

Sure will forest :)

By: forrestRain

forrestRain — Thu, 25 Jan 2007 15:57:20 +0000

Hi Jamie,

Good to know. And it would be great if u can keep us posted with your experience time to time…

Thanks

By: Jamie Huskisson

Jamie Huskisson — Thu, 25 Jan 2007 08:43:32 +0000

forrestRain – your right, didn’t notice that! It’s done so well..

The control panel has vastly improved. On my first day it took me minutes to load a page, so I wrote a forum post complaining angrily at the system. Two or three days later the control panel is lightning fast on every page and everything loads smoothly. Infact I had a support engineer ring me up to tell me that they’ve rolled out a new update and to check if I was still having slow page loads or not.

Whilst the update clearly wasn’t because of me (they obviously had to be working on it for some time prior) – the timing of the update couldn’t have been better.

By: forrestRain

forrestRain — Thu, 25 Jan 2007 07:15:05 +0000

Quote = “Mosso use an altered version of RoundCube”

I thought it was NutsMail http://www.nutsmail.com , i might be wrong.

How long have you been with Mosso?

How fast/slow is thier CP as compared to 2 months back.

Thanks